Privacy Policy

Effective Date: 2026

This website is operated by ANDAO Coffee & Chocolate, an independent specialty coffee roastery based in Nha Trang, Khanh Hoa Province, Vietnam.

We are committed to protecting your privacy and ensuring transparency in how your information is handled.

Information We Collect

We may collect the following information:

  • Contact information provided voluntarily (email, phone number, WhatsApp inquiries)
  • Basic order details when customers contact us for purchases
  • Website analytics data (such as browser type, device, general location)
  • Cookies used for functionality, analytics, and advertising

We do not sell or share personal data with third parties for marketing purposes.

Use of Information

We use collected information to:

  • Respond to inquiries
  • Process and confirm orders
  • Improve website performance and user experience
  • Comply with advertising and analytics services
  • Maintain security and prevent fraud

Cookies & Advertising

This website may use cookies and similar technologies for:

  • Website functionality
  • Analytics (such as Google Analytics)
  • Advertising (such as Google AdSense)

Visitors can manage cookie preferences through the consent banner displayed on the website.

Third-party vendors, including Google, may use cookies to serve ads based on prior visits to this website or other websites.

Users may opt out of personalized advertising by visiting:
https://www.google.com/settings/ads

Third-Party Services

We may use third-party services including:

  • Google Analytics
  • Google AdSense
  • Hosting providers
  • Payment or messaging services (such as WhatsApp)

These services operate under their own privacy policies.

Data Security

We implement reasonable security measures to protect personal information. However, no online transmission or storage system can be guaranteed 100% secure.

Your Rights

Depending on your jurisdiction, you may have the right to request access to or deletion of your personal information. Please contact us directly for such requests.

Contact

For privacy-related inquiries:

ANDAO Coffee & Chocolate
Nha Trang, Khanh Hoa Province, Vietnam
Email: haianktc@andaocoffee.com
Phone: +84 765 552 308