Terms & Conditions
Effective Date: 2026
By accessing and using this website, you agree to the following terms.
Business Identity
ANDAO Coffee & Chocolate is an independent specialty coffee roastery based in Nha Trang, Vietnam.
All products are roasted locally in small batches.
Products
Coffee beans are sold as whole beans unless otherwise stated.
Roast profiles and tasting notes may vary slightly due to agricultural and seasonal factors.
Product availability may change without notice.
Orders & Payment
Orders placed via WhatsApp, email, or direct contact are confirmed individually.
Prices are listed in Vietnamese Dong (VND). Products, quantities, delivery charges and the total cost are confirmed before an order is finalized. See our Payment, Delivery & Returns policy (Tiếng Việt).
Shipping & Delivery
We deliver within Nha Trang and throughout Vietnam. Customers pay the carrier’s actual charge for each order. Collection is available at Hà Quang 2 once your order is ready. See our delivery and returns policy for preparation times, delivery arrangements and support.
International visitors are encouraged to purchase directly at the roastery.
ANDAO Coffee & Chocolate is not responsible for customs regulations or import restrictions in foreign countries.
Intellectual Property
All website content, including text, images, logos, and branding, is the property of ANDAO Coffee & Chocolate unless otherwise stated.
Unauthorized use or reproduction is prohibited.
Limitation of Liability
Customers should follow product storage and use instructions. Nothing in these terms excludes ANDAO’s statutory responsibilities or customers’ statutory rights.
All coffee products should be stored properly and consumed responsibly.
Website Use
Users agree not to misuse this website or attempt to compromise its security.